Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of larinajewelry (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://larinajewelry.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a ring, very beautiful 😍
Very good
It's cute and pretty, I like putting it in points.
Ok.
Very nice work and delicate. I'm sorry about it. I took the smallest size to wear as the 2nd ring. Nice shape, beautiful jewelry. I buy regularly in this store and for now very satisfied with everything I bought so far. Certificate is included.
gorgeous, but big for size 9
Beautiful jewellery well packed shipped very quickly couldn’t be happier
Little bit big for a size 4 however it's beautiful
The ring is gorgeous. Came with a certificate for moissanites. Very gentle. I also bought earrings in this store. In my ring at the snake's eyes are green. Packaging is super.
Precious 10 of 10 ring🌟🌟🌟🌟🌟🌟
The snake ring is beautiful. And looks just like the pictures with the pretty green snake eyes.
THE EXCELLENT SELLER. I RECOMMEND.
Very nice, it feels like a ring of minimum € 200, the eyes are white. Well-clamped and very bright stones, look like real diamonds😻Highly recommended, it comes with a packaging that feels luxurious with its certificate of stones, I will buy again in this jewelry, thank you very much
Fast delivery. The ring is fully consistent with the description and photo. Pebbles are all in place, the ring is original, beautiful, the size corresponds to the size of the grid. I am very satisfied, thank you very much!
Very beautiful fine ring
Buying in this store is quality guarantee. The shipment was fast. The only but for this occasion is that in the photos the snake has green eyes. However the color and design is beautiful
No need to say more, the photos speak for themselves, the beauty of the ring is unforgettable.
The shape of the ring, the color of the green stone, are both very beautiful, a ring without flaws!
Received it earlier than I expected, it is more beautiful than the picture, very satisfied.
In fact, I hesitated when buying it, worried that the ring would be damaged due to logistics transportation. It turned out that the seller's packaging and the product itself are trustworthy.
Every angle is different, but all equally beautiful, exquisite, and awesome!
The snake bends around my finger. Smart craftsmanship design, two colors match, perfect match